Operations Management Custom Essay

Identify and describe a business process with which you are familiar. What type of process is this and what are its objectives? Identify a ‘best practice’ from the journal article mentioned below that could be applied in improving this process and explain how this improvement could be achieved.
Article
Reijers, H.A. & Liman Mansar, S. (2005) ?Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics?, Omega, 33 (4), pp. 283-306
Compulsory reading
Slack, N., Brandon-Jones, A. & Johnston, R. (2013) Operations management. 7th ed. Harlow: Pearson Education Limited.

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